> For the complete documentation index, see [llms.txt](https://docs.argenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.argenie.ai/ar-genie-remote-assist/welcome-to-ar-genie-remote-assist-guide.md). # Welcome to AR Genie Remote Assist Guide!

AR Genie Remote Assist

*** This comprehensive resource will help you get started with AR Genie Remote Assist, a **Remote Visual Assistance Software** that enable experts to see what technicians sees & help them to guide technicians remotely via **AR annotations or markers** through live camera video streaming in real-time. Here, you will find detailed information on how to use AR Genie Remote Assist on your **AR devices (iPad/ tablets, smartphones or mobiles both iOS / Android & AR Glasses)** and AR Genie Web-based Portal, to mange your remote sessions & guide technicians for complex issues. \ **In this guide, you'll learn :** * How to Get Started with AR Genie Remote Assist. ( Login ) * How to Create Remote Sessions on Web-portal, Mobile & Tablets. * How to Start Remote Sessions on Web-portal. * How to Join Remote Sessions on Web-portal, Mobile & Tablets. * How to Record Remote Sessions on Web-portal, Mobile & Tablets. * How to Add Agents for remote session via Web-portal. * How to Share Session Screen from the web-portal. * How to Raise Session Issues. * How to add, create or access Resource Gallery ( 3D Models, Images, Videos or Docs ). * How to manage your sessions via My Sessions and History. Whether you're a manager looking to streamline your customer service and technical support, a technician executing tasks and need swift assistance, or an expert looking for an easy tool to support your technician teams in a remote area, this guide will provide you with the knowledge and tools to make the most of AR Genie Remote Assist. ## ENDS