👩💻Welcome to AR Genie Remote Assist Guide!
Brief Overview of AR Genie Remote Assist Guide.
Last updated
Brief Overview of AR Genie Remote Assist Guide.
Last updated
This comprehensive resource will help you get started with AR Genie Remote Assist, a Remote Visual Assistance Software that enable experts to see what technicians sees & help them to guide technicians remotely via AR annotations or markers through live camera video streaming in real-time.
Here, you will find detailed information on how to use AR Genie Remote Assist on your AR devices (iPad/ tablets, smartphones or mobiles both iOS / Android & AR Glasses) and AR Genie Web-based Portal, to mange your remote sessions & guide technicians for complex issues.
In this guide, you'll learn :
How to Get Started with AR Genie Remote Assist. ( Login )
How to Create Remote Sessions on Web-portal, Mobile & Tablets.
How to Start Remote Sessions on Web-portal.
How to Join Remote Sessions on Web-portal, Mobile & Tablets.
How to Record Remote Sessions on Web-portal, Mobile & Tablets.
How to Add Agents for remote session via Web-portal.
How to Share Session Screen from the web-portal.
How to Raise Session Issues.
How to add, create or access Resource Gallery ( 3D Models, Images, Videos or Docs ).
How to manage your sessions via My Sessions and History.
Whether you're a manager looking to streamline your customer service and technical support, a technician executing tasks and need swift assistance, or an expert looking for an easy tool to support your technician teams in a remote area, this guide will provide you with the knowledge and tools to make the most of AR Genie Work Assist.