🧑‍💻How to Join a Session in Remote Assist App on iPad ?

Joining a session in the AR Genie Remote Assist App on iPad allows participants to connect with experts or hosts in real time for guided support. Tablets and iPads provide a larger screen, making it easier to view live video streams and AR annotations, and follow instructions clearly.

If you are a participant or guest user, you will need the session ID or link code sent to you by the host to join the session. Here’s how to get started:

Log in to the Remote Assist app on your iPad or tablet.

• Tap on “Join Session.”

• Enter the session or link code provided by the host. This code may be shared via email, messaging apps, or directly on your device inbox.

• Tap “Join” to enter the remote session room.

Once you join, you will be connected in a live AR-powered session where the host or expert can guide you using real-time annotations, instructions, and visual overlays. This ensures you can follow complex tasks accurately, collaborate effectively, and complete troubleshooting or training steps with confidence.

Using the iPad version of Remote Assist combines mobility with a clear, wide display for enhanced remote collaboration and workforce training.

ENDS