📳Remote Assist on Mobile

AR Genie Remote Assist on Mobile makes it easy for technicians and field workers to connect with experts anytime, anywhere. Using just a smartphone or tablet, you can create and join remote support sessions without needing extra hardware. Mobile access ensures that support is always at your fingertips, whether you’re on the factory floor, at a worksite, or in the field.

With AR-enabled mobile devices, experts can add annotations, drawings, and step-by-step instructions directly onto the live camera feed. This means technicians can see guidance overlaid on the real-world view in real time, making it easier to follow instructions, troubleshoot problems, and complete tasks correctly the first time.

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In this section of the guide, you will learn:

• How to log in and get started with Remote Assist on your mobile device.

• How to create and join sessions from your phone or tablet.

• Tips for using AR annotations effectively during live video streaming.

By using Remote Assist on Mobile, organizations can reduce downtime, improve remote collaboration, and make workforce training more accessible. It’s a powerful way to bring expert support directly to the point of need — right in your pocket.

ENDS