# Remote Assist on Mobile/iPad

**AR Genie Remote Assist on Mobile** makes it easy for technicians and field workers to connect with experts anytime, anywhere. Using just a smartphone or tablet, you can **create and join remote support sessions** without needing extra hardware. Mobile access ensures that support is always at your fingertips, whether you’re on the factory floor, at a worksite, or in the field. With **AR-enabled mobile devices,** experts can add **annotations, drawings, and step-by-step instructions** directly onto the live camera feed. This means technicians can see guidance overlaid on the real-world view in real time, making it easier to follow instructions, troubleshoot problems, and complete tasks correctly the first time. *** ### Key Features * Join sessions as guest or user * Create and manage sessions * Invite agents and share links * Real-time video, audio, and collaboration tools ### Navigation Overview The app includes three main sections: * **Home** – Start or join sessions * **Session** – View active sessions * **Profile** – Manage settings and account ### Language Selection Users can change language from the top-right icon. Supported languages: * English * Hindi * Japanese ### Connection Status * Green indicator shows: **App is online and ready** By using Remote Assist on Mobile, organizations can reduce downtime, improve **remote collaboration,** and make workforce training more accessible. It’s a powerful way to bring expert support directly to the point of need — right in your pocket. ## ENDS