# Remote Assist on Mobile/iPad

<figure><img src="/files/5fyfDOtEkq2ouq67vymi" alt="Remote Assist on Mobile"><figcaption></figcaption></figure>

**AR Genie Remote Assist on Mobile** makes it easy for technicians and field workers to connect with experts anytime, anywhere. Using just a smartphone or tablet, you can **create and join remote support sessions** without needing extra hardware. Mobile access ensures that support is always at your fingertips, whether you’re on the factory floor, at a worksite, or in the field.

With **AR-enabled mobile devices,** experts can add **annotations, drawings, and step-by-step instructions** directly onto the live camera feed. This means technicians can see guidance overlaid on the real-world view in real time, making it easier to follow instructions, troubleshoot problems, and complete tasks correctly the first time.

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### Key Features

* Join sessions as guest or user
* Create and manage sessions
* Invite agents and share links
* Real-time video, audio, and collaboration tools

### Navigation Overview

The app includes three main sections:

* **Home** – Start or join sessions
* **Session** – View active sessions
* **Profile** – Manage settings and account

### Language Selection

Users can change language from the top-right icon.

Supported languages:

* English
* Hindi
* Japanese

### Connection Status

* Green indicator shows: **App is online and ready**

By using Remote Assist on Mobile, organizations can reduce downtime, improve **remote collaboration,** and make workforce training more accessible. It’s a powerful way to bring expert support directly to the point of need — right in your pocket.

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