Documentation - AR Genie
AR Genie Remote Assist
AR Genie Remote Assist
  • 👩‍💻Welcome to AR Genie Remote Assist Guide!
  • 📖Table of Contents Remote Assist
  • 📚Terminology
  • 💻Remote Assist on Web-Portal
    • 👩‍💻Login -How to Login Remote Assist on Web Portal?
    • ✍️Create Session
    • 🧑‍💻Start Session ( Expert Console )
      • 🧑‍💻Expert Console
    • 📼Join Session
    • 💻Recording Overview:
    • 👨‍🏭Add Agent & Assign Roles
    • 📼Share Screen
    • Raise Issue
    • 🔖Manage Sessions: My Session, History & Gallery Overview:
  • 📳Remote Assist on Mobile
    • 📱Login - How to Login Remote Assist on Mobile?
    • ⌨️Create Sessions: How to Create Session on Mobile?
    • 🧑‍💻Join Session : How to Join Session on Mobile
    • 🧑‍💻View Active Sessions
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  • How to Join Session on Mobile?
  • To Join the Session:
  • ENDS

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  1. Remote Assist on Mobile

Join Session : How to Join Session on Mobile

This is a detailed information on how you can Join Session from your smartphones.

PreviousCreate Sessions: How to Create Session on Mobile?NextView Active Sessions

Last updated 2 months ago

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How to Join Session on Mobile?


If you are the participant / guest user invited for a remote session, to view the session, you have to join the session by entering the session / link code.

To Join the Session:

  • Go to >> "Join Session".

  • Enter the meeting id and join this will connect you with the expert.

Once connected with the expert you can see live annotations and also annotate and add text & chat in real time.

  • To join any active or previous sessions on the app , go to session and join the session you want to join on the session list.

ENDS

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Active Sessions List