# Remote Assist on Web-Portal

<figure><img src="/files/uVz3l7c7AiQDFFqr7p1r" alt=""><figcaption><p><strong>Remote Assist on Web Portal</strong></p></figcaption></figure>

The AR Genie Web Portal is a comprehensive, user-friendly platform designed to mange and facilitate remote assistance and collaborative remote sessions.

Remote Assist on Web Portal gives users an accessibility to create, join, record sessions and collaborate with other support experts to offer enhanced support. It serves as your central hub for creating, managing, and executing AR remote sessions.

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### In **this section of the guide, you will learn:**&#x20;

* How to begin with or Login Remote Assist on Web-based Portal.
* How to Create & Join Sessions.
* How to Add agents and share session screen.
* How to raise session issues.&#x20;
* How to manage my session, history and add media files in gallery.<br>

## ENDS&#x20;


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