> For the complete documentation index, see [llms.txt](https://docs.argenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.argenie.ai/ar-genie-remote-assist/remote-assist-on-web-portal/how-to-sign-up-and-sign-in-remote-assist-on-web-portal.md).

# How to Sign-Up and Sign-In Remote Assist on Web Portal ?

You can access the Remote Assist Web Portal by creating a new account or signing in with your existing credentials. Both Email/Password and SSO (Google, Microsoft) options are available.

<figure><img src="https://3812846949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUHWKwuLu9tBIRacgLAuI%2Fuploads%2FIqPsELQ3W5DbvdDEUTBo%2Flogin%20page.png?alt=media&amp;token=5b5bf299-01db-471f-a04f-6dd38db1b7d2" alt=""><figcaption></figcaption></figure>

***

#### 🔹 Sign-Up (New Registration)

* **Open the AR Genie Website**\
  Visit "[**https://www.argenie.ai/**](https://www.argenie.ai/)**"** using your preferred web browser.
* **Click on “Log In”**

<figure><img src="https://3812846949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUHWKwuLu9tBIRacgLAuI%2Fuploads%2FRY0W9NTI3VDkr7015R2h%2Flog_in_demo.png?alt=media&amp;token=cc58b7a8-4e2b-4037-ac07-2bee9996d572" alt=""><figcaption></figcaption></figure>

* On the login screen, click **“New user? Register”.**

<figure><img src="https://3812846949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUHWKwuLu9tBIRacgLAuI%2Fuploads%2FAWaF6z5JRomoa93MgBlu%2FNew%20user%3F%20Register.png?alt=media&amp;token=c3681031-9b96-4aea-8893-c615f59d5a6a" alt=""><figcaption></figcaption></figure>

#### **On the Sign-Up page, you have two options:**

\
**Option 1 – Register with Email**

* Click "**Register"** button.

<figure><img src="https://3812846949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUHWKwuLu9tBIRacgLAuI%2Fuploads%2FV0pcQWgjc81RTnr8zcmD%2FRegister.png?alt=media&amp;token=a14eeb0a-3b24-470d-a583-3cca96cee5a7" alt=""><figcaption></figcaption></figure>

* Enter your Full Name, Company Name, Email Address, Phone Number and Password.
* Accept the Terms & Conditions.
* Click Register.
* Verify your email by clicking the confirmation link sent to your inbox.

<figure><img src="https://3812846949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUHWKwuLu9tBIRacgLAuI%2Fuploads%2F8itYgW1XoXLo0uhcWrTD%2FRegister%20Sign%20up.png?alt=media&amp;token=8b3b9442-aaa7-4e4b-ba67-b08c5d28a070" alt=""><figcaption></figcaption></figure>

**Option 2 – Register with SSO (Google or Microsoft)**<br>

* Click Sign-Up with Google or Sign-Up with Microsoft.

<figure><img src="https://3812846949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUHWKwuLu9tBIRacgLAuI%2Fuploads%2FVoEVyHDXTZ7s3ftIgZWW%2Fgoogle%20or%20microsoft.png?alt=media&amp;token=fbb990c4-d14d-492e-8b5b-378095736877" alt=""><figcaption></figcaption></figure>

* A secure login window will appear.
* Sign in with your Google or Microsoft account.
* Grant permissions (only the first time).
* Your account will be automatically created and linked to your SSO account.

<figure><img src="https://3812846949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUHWKwuLu9tBIRacgLAuI%2Fuploads%2FhmAmpreWQGeLjY7qvitP%2Fgoogle%20microsoft%20sign%20up.png?alt=media&amp;token=08b7ef7d-6d17-42ef-9e9f-b4c26082f5fd" alt=""><figcaption></figcaption></figure>

#### ✅ After sign-up, you can log in using either Email/Password or the same SSO method for future sessions.

***

### 🔹 Sign-In

Open the Remote Assist Web Portal.\ <br>

<figure><img src="https://3812846949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUHWKwuLu9tBIRacgLAuI%2Fuploads%2FOWnKXiVkkssXbWigaWOb%2Flogin%20page.png?alt=media&amp;token=5907ee90-c57a-4d79-afb1-63920a3ba94e" alt=""><figcaption></figcaption></figure>

On the Sign-In page, you can log in using:\
\
**Option 1 – Email & Password**

* Enter your registered Email and Password.
* Click Sign-In.

<figure><img src="https://3812846949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUHWKwuLu9tBIRacgLAuI%2Fuploads%2FjXXjMsQk4HEf4ngS4xaL%2FSign%20In.png?alt=media&amp;token=544e9a0f-5243-4c5d-b37b-b05a3192331f" alt=""><figcaption></figcaption></figure>

You will be redirected to your dashboard.<br>

**Option 2 – SSO (Google or Microsoft)**

* Click Sign-In with Google or Sign-In with Microsoft.
* Authenticate with your chosen account.<br>

<figure><img src="https://3812846949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUHWKwuLu9tBIRacgLAuI%2Fuploads%2FehQwCQhIYuE6CwluSK8g%2Fgoogle%20or%20microsoft.png?alt=media&amp;token=630a0351-d331-4c78-aad0-2dfbf1839ee8" alt=""><figcaption></figcaption></figure>

#### 🔹 Forgot Password?

If you forget your password:

* Click Forgot Password? on the login page.

<figure><img src="https://3812846949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUHWKwuLu9tBIRacgLAuI%2Fuploads%2FAyk5gw6lCdS8qTSerkUd%2FForget_password_new.png?alt=media&amp;token=cd199783-cd78-4260-ac9b-0babd786b146" alt=""><figcaption></figcaption></figure>

* Enter your registered email.
* Check your inbox for the password reset link.

<figure><img src="https://3812846949-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUHWKwuLu9tBIRacgLAuI%2Fuploads%2FWiwa5EOC1MH9CVZgu9ka%2Fforgot%20submit_blur.png?alt=media&amp;token=79fbc391-96f8-45c6-acb0-fbcb96a0acc1" alt=""><figcaption></figcaption></figure>

## ENDS