> For the complete documentation index, see [llms.txt](https://docs.argenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.argenie.ai/ar-genie-remote-assist/remote-assist-on-web-portal/how-to-sign-up-and-sign-in-remote-assist-on-web-portal.md).

# How to Sign-Up and Sign-In Remote Assist on Web Portal ?

You can access the Remote Assist Web Portal by creating a new account or signing in with your existing credentials. Both Email/Password and SSO (Google, Microsoft) options are available.

<figure><img src="/files/w5zfnjlOyqQj4oqoBnQg" alt=""><figcaption></figcaption></figure>

***

#### 🔹 Sign-Up (New Registration)

* **Open the AR Genie Website**\
  Visit "[**https://www.argenie.ai/**](https://www.argenie.ai/)**"** using your preferred web browser.
* **Click on “Log In”**

<figure><img src="/files/KSSjesoCfbJuc2XzQ0ss" alt=""><figcaption></figcaption></figure>

* On the login screen, click **“New user? Register”.**

<figure><img src="/files/cV3CPLZrQiUyvXXw7HfR" alt=""><figcaption></figcaption></figure>

#### **On the Sign-Up page, you have two options:**

\
**Option 1 – Register with Email**

* Click "**Register"** button.

<figure><img src="/files/uTMLoVotAoKheMUym0NL" alt=""><figcaption></figcaption></figure>

* Enter your Full Name, Company Name, Email Address, Phone Number and Password.
* Accept the Terms & Conditions.
* Click Register.
* Verify your email by clicking the confirmation link sent to your inbox.

<figure><img src="/files/sNzVJDg6g58mB9Q5hC6w" alt=""><figcaption></figcaption></figure>

**Option 2 – Register with SSO (Google or Microsoft)**<br>

* Click Sign-Up with Google or Sign-Up with Microsoft.

<figure><img src="/files/0z9SyYmLnLGXu5HtSDJm" alt=""><figcaption></figcaption></figure>

* A secure login window will appear.
* Sign in with your Google or Microsoft account.
* Grant permissions (only the first time).
* Your account will be automatically created and linked to your SSO account.

<figure><img src="/files/4Q96c8eAHOpQ8DI4m0k0" alt=""><figcaption></figcaption></figure>

#### ✅ After sign-up, you can log in using either Email/Password or the same SSO method for future sessions.

***

### 🔹 Sign-In

Open the Remote Assist Web Portal.\ <br>

<figure><img src="/files/eL1x5VbyFmMk2tdXAXbg" alt=""><figcaption></figcaption></figure>

On the Sign-In page, you can log in using:\
\
**Option 1 – Email & Password**

* Enter your registered Email and Password.
* Click Sign-In.

<figure><img src="/files/twD9oUw8384H2I8Mwwoo" alt=""><figcaption></figcaption></figure>

You will be redirected to your dashboard.<br>

**Option 2 – SSO (Google or Microsoft)**

* Click Sign-In with Google or Sign-In with Microsoft.
* Authenticate with your chosen account.<br>

<figure><img src="/files/jhbjkx39jxrBZiZn62e4" alt=""><figcaption></figcaption></figure>

#### 🔹 Forgot Password?

If you forget your password:

* Click Forgot Password? on the login page.

<figure><img src="/files/alxLRWvTQcJHrXa7Ngmp" alt=""><figcaption></figcaption></figure>

* Enter your registered email.
* Check your inbox for the password reset link.

<figure><img src="/files/TXnfghghwdCsKHMt5QEz" alt=""><figcaption></figcaption></figure>

## ENDS