πŸ“–Table of Contents Remote Assist

Let's begin your journey for enhanced support with AR Genie Remote Assist!

  • Getting Started. ( How to login on Web-based Portal, mobile, tablet, and AR Glasses )

  • Key Concepts or Terminology ( Expert, Expert Console, Technician, Technician Console, Remote Assistance ).

  • Create Sessions.

  • Start Sessions.

  • Join Sessions.

  • Record Sessions.

  • Add Agents

  • Share Session screen

  • Raise Session Issues

  • My Session, History, & Gallery Overview

ENDS

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