Documentation - AR Genie
AR Genie Remote Assist
AR Genie Remote Assist
  • 👩‍💻Welcome to AR Genie Remote Assist Guide!
  • 📖Table of Contents Remote Assist
  • 📚Terminology
  • 💻Remote Assist on Web-Portal
    • 👩‍💻Login -How to Login Remote Assist on Web Portal?
    • ✍️Create Session
    • 🧑‍💻Start Session ( Expert Console )
      • 🧑‍💻Expert Console
    • 📼Join Session
    • 💻Recording Overview:
    • 👨‍🏭Add Agent & Assign Roles
    • 📼Share Screen
    • Raise Issue
    • 🔖Manage Sessions: My Session, History & Gallery Overview:
  • 📳Remote Assist on Mobile
    • 📱Login - How to Login Remote Assist on Mobile?
    • ⌨️Create Sessions: How to Create Session on Mobile?
    • 🧑‍💻Join Session : How to Join Session on Mobile
    • 🧑‍💻View Active Sessions
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Table of Contents Remote Assist

PreviousWelcome to AR Genie Remote Assist Guide!NextTerminology

Last updated 6 months ago

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Let's begin your journey for enhanced support with AR Genie Remote Assist!

  • Getting Started. ( How to login on Web-based Portal, mobile, tablet, and AR Glasses )

  • Key Concepts or Terminology ( Expert, Expert Console, Technician, Technician Console, Remote Assistance ).

  • Create Sessions.

  • Start Sessions.

  • Join Sessions.

  • Record Sessions.

  • Add Agents

  • Share Session screen

  • Raise Session Issues

  • My Session, History, & Gallery Overview

ENDS

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