> For the complete documentation index, see [llms.txt](https://docs.argenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.argenie.ai/ar-genie-work-assist/work-assist-on-web-portal/managing-knowledgebase-in-work-assist-portal.md).

# Managing Knowledgebase in Work Assist Portal

## Overview

The **Knowledgebase** feature in the **AR Genie Work Assist Portal** allows users to access, upload, and query documentation related to different **Asset Types**. It serves as a centralized repository of reference materials, manuals, and maintenance guides that can be quickly accessed by engineers, technicians, and operators.

{% hint style="info" %}
Knowledgebase resources are **Asset Type specific** — meaning users only need to select the relevant asset type to view or upload associated documentation. Selecting individual assets is **not required**.
{% endhint %}

***

## Navigating to Knowledgebase

{% stepper %}
{% step %}

### Access the portal

Log in to the **AR Genie Work Assist Web Portal**.

<figure><img src="/files/Efyej5bHOG5fEkHnd7nt" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Open Assets

Go to **Work Assist** → **Assets**.

<figure><img src="/files/YBshJzjUhi4AmgcohNjf" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Open Knowledge Base

From the top navigation bar, click on the **Knowledge Base** tab.

<figure><img src="/files/nPw4tnfnpxoq34Hkp74x" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

The Knowledgebase is divided into two sections:

* **Query Tab** – for searching documentation and insights.
* **Files Tab** – for uploading or viewing attached PDFs or manuals.

<figure><img src="/files/jRQZm3DA2vgfMiVR8Yoe" alt=""><figcaption></figcaption></figure>

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## Querying the Knowledgebase

The **Query** tab enables users to explore the knowledge repository by entering questions or keywords. The system searches through uploaded reference materials to provide relevant results.

{% stepper %}
{% step %}

### Select Asset Type

Select the **Asset Type** (e.g., *Shielded Metal Arc Welding Robots*).

<figure><img src="/files/TBRuvlh8YC2cwfOdSD5q" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Switch to Query

Navigate to the **Query** tab.

<figure><img src="/files/gv6tC8H9K2UpXksNu9ao" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Enter query

Type your question or keyword in the input field.

<figure><img src="/files/AT3n7XIfLTuKOvVpUt1n" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Review results

View related results, such as documents, workflow instructions, or insights.

<figure><img src="/files/O9VqZkLjfg4qqhgnTBdW" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Tip: Use specific terms like “assembly guide,” “error code,” or “maintenance steps” for more precise search results.
{% endhint %}

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## Uploading Knowledgebase Files

The **Files** tab allows authorized users to upload PDF documents relevant to an asset type, such as manuals, process sheets, and safety instructions.

{% stepper %}
{% step %}

### Open Files section

In the **Knowledge Base** tab, switch to the **Files** section.

<figure><img src="/files/mEoDJRFsGNqyUqOlxJe5" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Start upload

Click **Upload PDF**.

<figure><img src="/files/ascwVPFSwbY94sHtomWd" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Choose file

Choose or drag and drop your PDF document.

<figure><img src="/files/XLjIsnVr9nZLjlaVTJOP" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Complete upload

Click **Upload** to attach the document to the selected asset type.

<figure><img src="/files/PSrlN1RHLzzyjQNo0cC0" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
Only **PDF format** is supported for upload. Uploaded files are visible to all users with access to that asset type.
{% endhint %}

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## Use Case Example

**Scenario:** An aerospace maintenance engineer is assigned to the *Shielded Metal Arc Welding Robot* line. Instead of manually searching through physical manuals, they can open the Knowledgebase, select the asset type, and instantly access welding parameters, troubleshooting steps, and safety documentation.

***

## Best Practices

{% hint style="info" %}

* Regularly update your Knowledgebase with the latest service manuals and digital SOPs.
* Organize documents by **Asset Type** for easier reference.
* Keep document names clear and descriptive (e.g., *Robot\_Maintenance\_Manual\_v2.pdf*).
* Use the **Query** function to reduce time spent searching for support material.
  {% endhint %}

***

## Summary

The **Knowledgebase** in AR Genie Work Assist provides a powerful tool for technicians and engineers to **store**, **access**, and **query** relevant asset-type-specific documentation. By maintaining accurate and updated PDFs, teams can ensure smoother workflows, faster troubleshooting, and improved operational efficiency.