> For the complete documentation index, see [llms.txt](https://docs.argenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.argenie.ai/ar-genie-work-assist/work-assist-on-web-portal/managing-knowledgebase-in-work-assist-portal.md).
# Managing Knowledgebase in Work Assist Portal
## Overview
The **Knowledgebase** feature in the **AR Genie Work Assist Portal** allows users to access, upload, and query documentation related to different **Asset Types**. It serves as a centralized repository of reference materials, manuals, and maintenance guides that can be quickly accessed by engineers, technicians, and operators.
{% hint style="info" %}
Knowledgebase resources are **Asset Type specific** — meaning users only need to select the relevant asset type to view or upload associated documentation. Selecting individual assets is **not required**.
{% endhint %}
***
## Navigating to Knowledgebase
{% stepper %}
{% step %}
### Access the portal
Log in to the **AR Genie Work Assist Web Portal**.
{% endstep %}
{% step %}
### Open Assets
Go to **Work Assist** → **Assets**.
{% endstep %}
{% step %}
### Open Knowledge Base
From the top navigation bar, click on the **Knowledge Base** tab.
{% endstep %}
{% endstepper %}
The Knowledgebase is divided into two sections:
* **Query Tab** – for searching documentation and insights.
* **Files Tab** – for uploading or viewing attached PDFs or manuals.
***
## Querying the Knowledgebase
The **Query** tab enables users to explore the knowledge repository by entering questions or keywords. The system searches through uploaded reference materials to provide relevant results.
{% stepper %}
{% step %}
### Select Asset Type
Select the **Asset Type** (e.g., *Shielded Metal Arc Welding Robots*).
{% endstep %}
{% step %}
### Switch to Query
Navigate to the **Query** tab.
{% endstep %}
{% step %}
### Enter query
Type your question or keyword in the input field.
{% endstep %}
{% step %}
### Review results
View related results, such as documents, workflow instructions, or insights.
{% endstep %}
{% endstepper %}
{% hint style="info" %}
Tip: Use specific terms like “assembly guide,” “error code,” or “maintenance steps” for more precise search results.
{% endhint %}
***
## Uploading Knowledgebase Files
The **Files** tab allows authorized users to upload PDF documents relevant to an asset type, such as manuals, process sheets, and safety instructions.
{% stepper %}
{% step %}
### Open Files section
In the **Knowledge Base** tab, switch to the **Files** section.
{% endstep %}
{% step %}
### Start upload
Click **Upload PDF**.
{% endstep %}
{% step %}
### Choose file
Choose or drag and drop your PDF document.
{% endstep %}
{% step %}
### Complete upload
Click **Upload** to attach the document to the selected asset type.
{% endstep %}
{% endstepper %}
{% hint style="warning" %}
Only **PDF format** is supported for upload. Uploaded files are visible to all users with access to that asset type.
{% endhint %}
***
## Use Case Example
**Scenario:** An aerospace maintenance engineer is assigned to the *Shielded Metal Arc Welding Robot* line. Instead of manually searching through physical manuals, they can open the Knowledgebase, select the asset type, and instantly access welding parameters, troubleshooting steps, and safety documentation.
***
## Best Practices
{% hint style="info" %}
* Regularly update your Knowledgebase with the latest service manuals and digital SOPs.
* Organize documents by **Asset Type** for easier reference.
* Keep document names clear and descriptive (e.g., *Robot\_Maintenance\_Manual\_v2.pdf*).
* Use the **Query** function to reduce time spent searching for support material.
{% endhint %}
***
## Summary
The **Knowledgebase** in AR Genie Work Assist provides a powerful tool for technicians and engineers to **store**, **access**, and **query** relevant asset-type-specific documentation. By maintaining accurate and updated PDFs, teams can ensure smoother workflows, faster troubleshooting, and improved operational efficiency.
