# Managing Knowledgebase in Work Assist Portal

## Overview

The **Knowledgebase** feature in the **AR Genie Work Assist Portal** allows users to access, upload, and query documentation related to different **Asset Types**. It serves as a centralized repository of reference materials, manuals, and maintenance guides that can be quickly accessed by engineers, technicians, and operators.

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Knowledgebase resources are **Asset Type specific** — meaning users only need to select the relevant asset type to view or upload associated documentation. Selecting individual assets is **not required**.
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## Navigating to Knowledgebase

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### Access the portal

Log in to the **AR Genie Work Assist Web Portal**.

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### Open Assets

Go to **Work Assist** → **Assets**.

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### Open Knowledge Base

From the top navigation bar, click on the **Knowledge Base** tab.

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The Knowledgebase is divided into two sections:

* **Query Tab** – for searching documentation and insights.
* **Files Tab** – for uploading or viewing attached PDFs or manuals.

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## Querying the Knowledgebase

The **Query** tab enables users to explore the knowledge repository by entering questions or keywords. The system searches through uploaded reference materials to provide relevant results.

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{% step %}

### Select Asset Type

Select the **Asset Type** (e.g., *Shielded Metal Arc Welding Robots*).

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### Switch to Query

Navigate to the **Query** tab.

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### Enter query

Type your question or keyword in the input field.

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### Review results

View related results, such as documents, workflow instructions, or insights.

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{% hint style="info" %}
Tip: Use specific terms like “assembly guide,” “error code,” or “maintenance steps” for more precise search results.
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## Uploading Knowledgebase Files

The **Files** tab allows authorized users to upload PDF documents relevant to an asset type, such as manuals, process sheets, and safety instructions.

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{% step %}

### Open Files section

In the **Knowledge Base** tab, switch to the **Files** section.

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### Start upload

Click **Upload PDF**.

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### Choose file

Choose or drag and drop your PDF document.

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### Complete upload

Click **Upload** to attach the document to the selected asset type.

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{% hint style="warning" %}
Only **PDF format** is supported for upload. Uploaded files are visible to all users with access to that asset type.
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## Use Case Example

**Scenario:** An aerospace maintenance engineer is assigned to the *Shielded Metal Arc Welding Robot* line. Instead of manually searching through physical manuals, they can open the Knowledgebase, select the asset type, and instantly access welding parameters, troubleshooting steps, and safety documentation.

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## Best Practices

{% hint style="info" %}

* Regularly update your Knowledgebase with the latest service manuals and digital SOPs.
* Organize documents by **Asset Type** for easier reference.
* Keep document names clear and descriptive (e.g., *Robot\_Maintenance\_Manual\_v2.pdf*).
* Use the **Query** function to reduce time spent searching for support material.
  {% endhint %}

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## Summary

The **Knowledgebase** in AR Genie Work Assist provides a powerful tool for technicians and engineers to **store**, **access**, and **query** relevant asset-type-specific documentation. By maintaining accurate and updated PDFs, teams can ensure smoother workflows, faster troubleshooting, and improved operational efficiency.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.argenie.ai/ar-genie-work-assist/work-assist-on-web-portal/managing-knowledgebase-in-work-assist-portal.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.