🧑‍💻Login -How to Login Work Assist on iPad ?

This page explains how to log in to the AR Genie iPad app to access Work Assist and Remote Assist. The login process supports email login, Google and Microsoft Single Sign-On (SSO), and optional two-factor authentication (2FA).

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📱 App Launch Screen

Launch screen with Login button

When the app opens, tap:

Login

to continue.

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🔐 Login Screen

Secure login screen with email, SSO, and language options

Available login options:

• Email & Password

• Google SSO

• Microsoft SSO

• Remember Me

• Forgot Password?

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✅ Sign In with Email

1

Enter credentials

Enter your email address.

2

Enter password

Enter your password.

3

Sign in

Tap Sign In.

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🌐 Single Sign-On (SSO)

If your organization uses Google Workspace or Microsoft 365 / Azure AD you can tap:

• Google

• Microsoft

to log in without entering a password.

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🔒 Two-Factor Authentication (2FA)

If 2FA is enabled, after login you may be prompted for a verification code from an authenticator app. Enter the code to complete login.

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🔁 Forgot Password

Tap Forgot Password? and follow the reset instructions sent to your email.

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🆕 New User?

To create a new account:

➡️ Use the web portal registration page.

Once registered and approved, return to the app and log in.