⌨️How to Create a Session in Remote Assist App on Mobile ?

Creating a session in the AR Genie Remote Assist mobile app allows you to connect with experts and team members in real time for guided support. Whether you are on a factory floor, construction site, or any remote location, sessions make collaboration fast and efficient.

When you are the Host, you are responsible for starting the session so participants can join. To create a new session:

Open the Remote Assist app on your smartphone.

• Tap on “Create Session.”

Create Session

• A unique Session ID will be generated automatically.

• Share this Session ID with your participants so they can join later, or…

• If you are ready to start immediately, simply tap “Join” to enter the session room.

Once connected, you will be in a live session environment with your expert or support team. Through your mobile device’s camera, experts can see what you see and provide AR-powered annotations, drawings, and real-time guidance.

This simple process ensures technicians can quickly initiate collaboration, reduce downtime, and get instant expert help right at the point of work.

ENDS