✍️Create Session

This is a detailed information on how you can Create a Remote Session on AR Genie Web Portal.

How to Create a Remote Session on Web Portal?

Create Session

To Create the Remote Session:

On the left side of the portal’s session board you will see the drop-down menu.

Drop-down menu

And you will see the side navigation toolbar with various functional features supported by the portal including the language option for the technicians and participants joining the session to communicate efficiently.

Go to >> the side navigation bar

  • Click on “Remote Assist”.

Click on Remote Assist

Go to >> “Create Session”.

Click on Create Session

  • Enter the name of the Session you want to create.

Create Session Name

Now the Session has been created.

  • You can Copy/Share the Session Code or the Session Link with the participant by inviting them.

You can also invite participants in multiple ways:

  • SMS 📱 → Send an invite link directly to a participant’s phone number via text message.

  • Email 📧 → Send the invite link through email.

  • Agent 👤 → Invite an agent.

  • Guest 🙋 → Invite an external participant who doesn’t have an account.

  • QR 🔗 → Generate a QR code that participants can scan to join instantly.

share the session link

Once you click Start Meeting or Close, the session immediately appears under the “Active” tab in the "My Sessions" page.

View Created Session on My Session tab

Watch the Video Below:

ENDS

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