Settings: AR Genie Remote Assist Web Portal

Overview

The Settings section in the AR Genie Portal lets users and administrators manage personal accounts, team access, support requests, and connected AR devices. Use this area to configure your workspace for smooth operation and secure collaboration.

Path: AR Genie Portal → Settings

Profile

Manage your personal information, password, and security preferences. Access account details, enable two-factor authentication, and review active sessions.

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Users

Add or manage portal users and define roles such as Admin or Operator. Use this page to assign permissions and control account access.

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Groups

Organize multiple users into teams or departments for simplified permission control. Useful for managing access at scale across similar roles.

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Raise Issues

Submit and track support tickets for bugs, feedback, or feature requests. Stay updated on the resolution status directly within the portal.

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Connect AR Glasses

Pair AR glasses with the portal for real-time collaboration and remote assist sessions. View device status, manage pairings, and ensure connectivity before sessions.

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🧭 Purpose

The Settings page is designed to help users:

• Keep their account information up to date.

• Modify personal and company-related details.

• Manage account security by changing passwords.

• Maintain a consistent and professional presence during remote assist sessions.

ENDS