✍️How to Create a Session in AR Genie Web Portal ?

This is a detailed information on how you can Create a Remote Session on AR Genie Web Portal.

Create Session

You will see the side navigation toolbar with various functional features supported by the portal and participants joining the session to communicate efficiently.

Go to >> the side navigation bar

To Create a Remote Session:


  • Click on "Create Session" button.

Click on Create Session

  • Enter the name of the Session you want to create.

Create Session Name

Now the Session has been created.

  • You can Copy/Share the Session Code or the Session Link with the participant by inviting them.

You can also invite participants in multiple ways:

  • SMS → Send an invite link directly to a participant’s phone number via text message.

  • Email → Send the invite link through email.

  • Agent → Invite an agent.

  • Guest → Invite an external participant who doesn’t have an account.

  • QR → Generate a QR code that participants can scan to join instantly.

share the session link

Request AR Recording

The Request AR Recording feature in the AR Genie Web Portal allows you to generate and share a dedicated link to request augmented reality (AR) recordings from participants. This is especially useful for collecting on-field visuals, troubleshooting steps, or demonstrations that can be reviewed later by experts.

Request AR Recording

  • You will see the Request AR Recording section with a unique link.

  • Copy the link using the copy icon.

  • Or click Share to directly send the request link to participants.

AR Recording Link

  • A unique link is generated for the AR Recording.

  • Use the Copy button to quickly copy the link.

Share via Email

  • Enter the recipient’s email address in the input field.

  • Click the ➤ send button to share the AR recording link directly through email.

Share via SMS

  • Enter the recipient’s phone number, including the country code.

  • Click the ➤ send button to share the AR recording link via SMS.

Once you click Start Meeting or Close, the session immediately appears under the “Active” tab in the "My Sessions" page.

View Created Session on My Session tab

ENDS

Last updated

Was this helpful?