👩‍💻How to Sign-Up and Sign-In Remote Assist on Web Portal ?

You can access the Remote Assist Web Portal by creating a new account or signing in with your existing credentials. Both Email/Password and SSO (Google, Microsoft) options are available.

Login Page

🔹 Sign-Up (New Registration)

  • On the login screen, click “New user? Register”.

On the Sign-Up page, you have two options:

Option 1 – Register with Email

  • Click "Register" button.

  • Enter your Full Name, Company Name, Email Address, Phone Number and Password.

  • Accept the Terms & Conditions.

  • Click Register.

  • Verify your email by clicking the confirmation link sent to your inbox.

Option 2 – Register with SSO (Google or Microsoft)

  • Click Sign-Up with Google or Sign-Up with Microsoft.

  • A secure login window will appear.

  • Sign in with your Google or Microsoft account.

  • Grant permissions (only the first time).

  • Your account will be automatically created and linked to your SSO account.

✅ After sign-up, you can log in using either Email/Password or the same SSO method for future sessions.


🔹 Sign-In

Open the Remote Assist Web Portal.

On the Sign-In page, you can log in using: Option 1 – Email & Password

  • Enter your registered Email and Password.

  • Click Sign-In.

You will be redirected to your dashboard.

Option 2 – SSO (Google or Microsoft)

  • Click Sign-In with Google or Sign-In with Microsoft.

  • Authenticate with your chosen account.

🔹 Forgot Password?

If you forget your password:

  • Click Forgot Password? on the login page.

  • Enter your registered email.

  • Check your inbox for the password reset link.

ENDS

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