> For the complete documentation index, see [llms.txt](https://docs.argenie.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.argenie.ai/ar-genie-remote-assist/remote-assist-on-web-portal/settings-ar-genie-remote-assist-web-portal/groups-settings.md).

# Groups Settings

The **Groups** section in the **AR Genie Portal** allows administrators and owners to manage user groups, control membership, and assign roles to specific teams within the organization.

> 🔒 *Note:* The **Groups** page is only accessible to **Admin** and **Owner** roles. It is **not available for Agent roles.**

<figure><img src="/files/SgGxQwUN9bTuyUNvXjaL" alt=""><figcaption></figcaption></figure>

***

## Accessing the Groups Page

{% stepper %}
{% step %}
Log in to your AR Genie Portal account.
{% endstep %}

{% step %}
Navigate to **Home → Settings → Groups**.
{% endstep %}
{% endstepper %}

Here, you can view all groups created within your organization, add new ones, manage members, and assign group-specific roles.

&#x20;*Figure 1: Navigation path to reach the Groups settings page.*

<figure><img src="/files/H4UZVSKlwONaJaOMKaoJ" alt=""><figcaption><p>Figure 1</p></figcaption></figure>

***

## Groups List Overview

The **Groups List** displays all existing groups within your organization. Each entry provides a quick overview of the group name and the number of members in it.

| Column            | Description                                                        |
| ----------------- | ------------------------------------------------------------------ |
| **Group Name**    | The name of the group created (e.g., Administrator, Agent, Owner). |
| **Members Count** | The total number of members assigned to the group.                 |

Available actions:

* **Search Bar** – Quickly locate a group by typing its name.
* **Create Group** – Add a new group to the organization.

&#x20;*Figure 2: The Groups list view showing all available groups and member counts.*

<figure><img src="/files/ax77DZmonplDUDz7meXX" alt=""><figcaption><p>Figure 2</p></figcaption></figure>

***

## Creating a New Group

{% stepper %}
{% step %}
Click on **Create Group**.
{% endstep %}

{% step %}
Enter the desired **Group Name**.
{% endstep %}

{% step %}
Assign roles to the group if required.
{% endstep %}

{% step %}
Click **Save** to confirm creation. The new group will appear in the **Groups List**.
{% endstep %}
{% endstepper %}

&#x20;*Figure 3: Create Group interface for adding a new user group.*

<figure><img src="/files/1Fv7daYsCiILU4jAK1Zn" alt=""><figcaption><p>Figure 3</p></figcaption></figure>

***

## Viewing Group Details

Click on any group name from the list to open the **Group Details** page. This section provides information about the group and available management options.

### Fields Available:

| Field            | Description                                              |
| ---------------- | -------------------------------------------------------- |
| **Group Name**   | Displays the name of the selected group.                 |
| **Roles**        | Lists the roles associated with the group (e.g., agent). |
| **Delete Group** | Removes the group permanently from the portal.           |

{% hint style="danger" %}
Caution: Deleting a group cannot be undone and will remove all member associations.
{% endhint %}

&#x20;*Figure 4: Group details page displaying group name and assigned roles.*

<figure><img src="/files/VkH95vBfFTJXmWDqfODq" alt=""><figcaption><p>Figure 4</p></figcaption></figure>

***

## Managing Group Members

The **Members** tab allows administrators to view and manage users assigned to a group.

Features:

* **Search by Name** – Find specific members easily.
* **Add Member** – Add a user to the group.
* **Remove Member** – Remove an existing member from the group.

### Columns:

| Column                     | Description                                         |
| -------------------------- | --------------------------------------------------- |
| **Email**                  | User’s registered email address.                    |
| **First Name / Last Name** | The user’s full name.                               |
| **Status**                 | Displays whether the member is enabled or disabled. |

&#x20;*Figure 5: Members tab showing all users assigned to a specific group.*

<figure><img src="/files/WILckHk0Z541pDD1DD3r" alt=""><figcaption><p>Figure 5</p></figcaption></figure>

***

## Assigning Group Roles

The **Roles** tab is used to assign or remove roles within a selected group. Roles determine what permissions and actions group members can perform inside the AR Genie Portal.

Available actions:

* **Assign Role** – Add a specific role to the selected group.
* **Unassign Role** – Remove a role from the group.
* **Search by Role Name** – Locate a role quickly from the list.

Example role available: **agent**

&#x20;*Figure 6: The Roles tab for managing role assignments within a group.*

<figure><img src="/files/qNio592KUHVMm2PshcuH" alt=""><figcaption><p>Figure 6</p></figcaption></figure>

***

{% hint style="info" %}
Best practices:

* Use clear and descriptive group names to make role management easier.
* Regularly review group membership and permissions to maintain security.
* Avoid assigning overlapping roles unless necessary for workflow.
* Remove unused groups to keep the system organized.
  {% endhint %}

***

This guide helps AR Genie administrators efficiently create and manage user groups, assign roles, and maintain team structure within the portal settings.

## ENDS
