📖Table of Contents

Let's begin your journey for enhanced support with AR Genie Remote Assist!

• Getting Started. ( How to login on Web-based Portal, mobile, tablet, and AR Glasses )

• Key Concepts or Terminology ( Expert, Expert Console, Technician, Technician Console, Remote Assistance ).

• Create Sessions.

• Start Sessions.

• Join Sessions.

• Record Sessions.

• Add Agents

• Share Session screen

• Raise Session Issues

• My Session, History, & Gallery Overview

ENDS