Add Agent
This is a detailed information on how you can add agents or users on your organization account of the web portal.
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This is a detailed information on how you can add agents or users on your organization account of the web portal.
Last updated
Was this helpful?
Click on the “Settings” tab.
Click on “Agents” below profile section.
Now Go to >> “Create Agents” to add agents or more users.
Add Agent Details & Click to " Add Agents"
The administrator can assign agents different roles such as:
Admin, for having settings access and
User, role for ticket access.
Similarly you can add more agents. The list of agents will appear on your web portal screen.
From edit option, you can update the agent ( assigned as user ) name and update or deactivate the particular agent account.