Documentation - AR Genie
AR Genie Remote Assist
AR Genie Remote Assist
  • 👩‍💻Welcome to AR Genie Remote Assist Guide!
  • 📖Table of Contents Remote Assist
  • 📚Terminology
  • 💻Remote Assist on Web-Portal
    • 👩‍💻Login -How to Login Remote Assist on Web Portal?
    • ✍️Create Session
    • 🧑‍💻Start Session ( Expert Console )
      • 🧑‍💻Expert Console
    • 📼Join Session
    • 💻Recording Overview:
    • 👨‍🏭Add Agent & Assign Roles
    • 📼Share Screen
    • Raise Issue
    • 🔖Manage Sessions: My Session, History & Gallery Overview:
  • 📳Remote Assist on Mobile
    • 📱Login - How to Login Remote Assist on Mobile?
    • ⌨️Create Sessions: How to Create Session on Mobile?
    • 🧑‍💻Join Session : How to Join Session on Mobile
    • 🧑‍💻View Active Sessions
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  • How to Join a Remote Session on Web Portal ?
  • To Join a Remote Session:
  • ENDS

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  1. Remote Assist on Web-Portal

Join Session

This is a detailed information on how you can Join a Remote Session on AR Genie Web Portal.

PreviousExpert ConsoleNextRecording Overview:

Last updated 4 months ago

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How to Join a Remote Session on Web Portal ?

To Join a Remote Session:


  • Fill in your information or login details on the login page.

  • On the left hand side of the navigation toolbar of the portal dashboard, Click on “ Join Session” tab.

  • Enter the 9-digit code given to you by the host to join the session and click on the join button.

  • The video session window will open and you will be now connected with the expert for the session.

You can also Join the existing sessions by clicking on the " Join Meeting" tab.

ENDS

Open the AR Genie Portal on the website or web. You can also click on Login at the homepage of the website.

💻
📼
https://portal.argenie.ai
Join Session
Go to >> Join Session
Fill the session code to join
Join Meeting