Documentation - AR Genie
AR Genie Remote Assist
AR Genie Remote Assist
  • 👩‍💻Welcome to AR Genie Remote Assist Guide!
  • 📖Table of Contents Remote Assist
  • 📚Terminology
  • 💻Remote Assist on Web-Portal
    • 👩‍💻Login -How to Login Remote Assist on Web Portal?
    • ✍️Create Session
    • 🧑‍💻Start Session ( Expert Console )
      • 🧑‍💻Expert Console
    • 📼Join Session
    • 💻Recording Overview:
    • 👨‍🏭Add Agent & Assign Roles
    • 📼Share Screen
    • Raise Issue
    • 🔖Manage Sessions: My Session, History & Gallery Overview:
  • 📳Remote Assist on Mobile
    • 📱Login - How to Login Remote Assist on Mobile?
    • ⌨️Create Sessions: How to Create Session on Mobile?
    • 🧑‍💻Join Session : How to Join Session on Mobile
    • 🧑‍💻View Active Sessions
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  • How to Login Remote Assist on Mobile
  • To begin using AR Genie Remote Assist:
  • How to Login on Mobile ?
  • ENDS

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  1. Remote Assist on Mobile

Login - How to Login Remote Assist on Mobile?

This is a detailed information on how you can Login or Get Started with AR Genie Remote Assist on your smartphones.

PreviousRemote Assist on MobileNextCreate Sessions: How to Create Session on Mobile?

Last updated 3 months ago

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How to Login Remote Assist on Mobile


To begin using AR Genie Remote Assist:

First you must need to contact and verify your details from AR Genie Support Center.

  • Go to >> the "Contact Us" Page on the website.

Fill in the required details and leave a message to access the AR Genie Web-based Portal for using the service.

  • Click on " Send Message" and you will receive a notification of the sent enquiry.

Once verified, you will get the message on your Gmail account to use AR Genie Web-based portal.

How to Login on Mobile ?

Once your details are verified, you can simply login by installing AR Genie Remote Assist App from your respective App Store ( Google Play / Apple App Store ).

To access full features of AR Genie Remote Assist, you must Login to the AR Genie Remote Assist App. To Login:

  • Open the App on your mobile device.

  • Go to "Profile" to login to your account.

  • Go to >> "Login to your account" tab.

  • Now Enter your " Email & Password" and press login .

Once login, you will see your profile name from where you can log out later. You can also change the language at the language icon at the top.

ENDS

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📱
Login on Mobile
Contact Us Web Page
Login to your account
Enter Email & Password
language icons