Documentation - AR Genie
AR Genie Remote Assist
AR Genie Remote Assist
  • 👩‍💻Welcome to AR Genie Remote Assist Guide!
  • 📖Table of Contents Remote Assist
  • 📚Terminology
  • 💻Remote Assist on Web-Portal
    • 👩‍💻Login -How to Login Remote Assist on Web Portal?
    • ✍️Create Session
    • 🧑‍💻Start Session ( Expert Console )
      • 🧑‍💻Expert Console
    • 📼Join Session
    • 💻Recording Overview:
    • 👨‍🏭Add Agent & Assign Roles
    • 📼Share Screen
    • Raise Issue
    • 🔖Manage Sessions: My Session, History & Gallery Overview:
  • 📳Remote Assist on Mobile
    • 📱Login - How to Login Remote Assist on Mobile?
    • ⌨️Create Sessions: How to Create Session on Mobile?
    • 🧑‍💻Join Session : How to Join Session on Mobile
    • 🧑‍💻View Active Sessions
Powered by GitBook
On this page
  • How to View Your Sessions on Mobile?
  • AR Demo Mode:
  • ENDS

Was this helpful?

  1. Remote Assist on Mobile

View Active Sessions

This is a detailed information on how you can view your active sessions from your smartphones.

PreviousJoin Session : How to Join Session on Mobile

Last updated 2 months ago

Was this helpful?

How to View Your Sessions on Mobile?


  • Go to >> "Session". This will show you the list of all your active sessions on the app.

AR Demo Mode:

AR Demo mode is a feature that allows a technician to continue working even if they lose their internet connection or are not in a live remote session with an expert. In such cases, the technician can use the Remote Assist AR Demo Mode to record their session, including annotations and highlighted text, which can later be shared with the expert for further assistance.

ENDS

📳
🧑‍💻
Session List